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Orders & shipping
When will my order ship?
keyboard_arrow_downOrders are processed within 24–48 hours. Once shipped, you will receive a tracking email.
How long does delivery take?
keyboard_arrow_downMost European orders arrive within 5–10 business days depending on your location.
Do you ship internationally?
keyboard_arrow_downCurrently, KUA primarily ships within Europe. More regions may be added in the future.
Can I return my order?
keyboard_arrow_downUnused products can be returned within 30 days in their original condition and packaging.
What if I used the product but I’m not satisfied?
keyboard_arrow_downPlease contact us via contact.kuabeauty@gmail.com or through our contact page and describe the issue. We always do our best to find a fair solution, including a refund when appropriate.
How can I contact customer support?
keyboard_arrow_downYou can reach us anytime at contact.kuabeauty@gmail.com or through our contact page for questions, support, or feedback.
Can the brush help me save money on facial treatments?
keyboard_arrow_downFacial lymphatic drainage or sculpting treatments in Germany commonly cost around €60–€90 per session, and can reach €100–€150 in premium clinics or larger cities. The KUA brush is designed as a simple one-time purchase you can use anytime at home as part of your daily routine.
Our products
How do I use the brush?
keyboard_arrow_downThe KUA lymphatic brush is inspired by traditional facial massage rituals and designed to support natural lymphatic drainage through gentle daily stimulation.
Your lymphatic system does not have its own pump like the heart. Gentle movement helps support the natural drainage of excess fluid and tension beneath the skin, which may help reduce the appearance of puffiness and leave the face looking fresher and more relaxed.
Unlike traditional gua sha techniques that often require oil and firmer pressure, the KUA brush was designed to feel softer, simpler, and easier to use consistently at home.
The goal is gentle stimulation, not aggressive scraping. Slow, gentle, and consistent is best.
How often should I use the brush?
keyboard_arrow_downMost people use it daily for a few quiet minutes to help refresh and relax the face.
Do I need oils or skincare products to use the brush?
keyboard_arrow_downNo. The brush can be used on clean dry skin, though some people also enjoy incorporating it into their skincare routine.
Is the brush suitable for sensitive skin?
keyboard_arrow_downThe brush is designed to be gentle for everyday use. If you have very sensitive skin, we recommend starting with light pressure.
How do I clean the brush?
keyboard_arrow_downGently clean the brush with mild soap and lukewarm water, then let it air dry completely before storing.
Where are KUA products manufactured?
keyboard_arrow_downKUA products are manufactured in China with carefully selected manufacturing partners.
About KUA
What is KUA Beauty?
keyboard_arrow_downKUA Beauty creates modern facial tools inspired by Eastern wellness philosophies and designed for everyday life.
What makes KUA different?
keyboard_arrow_downKUA focuses on thoughtful beauty instead of overwhelming routines through gentle tools, intentional rituals, and modern design.
Are KUA products inspired by Chinese beauty rituals?
keyboard_arrow_downYes. KUA is inspired by traditional Chinese beauty and wellness rituals.
Practices like gua sha were originally used on the body to stimulate circulation and release tension, before evolving into gentler facial rituals focused on massage, relaxation, and reducing puffiness.
The KUA lymphatic brush is inspired by this softer, modern evolution. Designed to make facial massage feel simple, gentle, and easy to integrate into everyday life.
Why do you manufacture in China?
keyboard_arrow_downChina has deep expertise in beauty tool manufacturing. We work closely with trusted partners to ensure thoughtful design, reliable quality, and fair production standards.
Can I share feedback or suggestions?
keyboard_arrow_downAbsolutely! We’d love to hear your feedback. It helps us continue improving our products, rituals, and the overall KUA experience.
You can reach us anytime at contact.kuabeauty@gmail.com or through the contact page
